Delivery & returns

Delivery 

Standard delivery is FREE for orders over 150€.

Order processing time 2-7 business days.

Standard shipping:

European Union - 2-10 business days (via DPD)
International (USA, Canada, Russia, UK etc.) - 5-21 business days (via Postal office)
Baltic states - 2-3 business days (via Omniva)

Express shipping - we use UPS for express shipping and it takes 2-7 business days. For Baltic state and EU orders we do not offer Express shipping - standard delivery takes express shipping delivery times.

Shipping rates will be calculated based on your location at the checkout.
All fees, duties and taxes are responsibility of the recipient and must be paid upon arrival in the destination country.

 

 Return policy

If there are some issue with you order, you are welcome to return it within 14 business days.
We kindly ask You that your ordered items are returned clean, unworn and in original packaging. Order number and Name should be mentioned.
You can expect to receive a refund within 5 working days of the time we have received and approved the quality of the garments. Refund will go to your original payment method. Delivery cost added to your order that you are willing to return is not refundable.
The items you wish to return are your responsibility until we receive them. All return costs are covered by you.

Return address:
IDYLLO Ltd
"Salas priedāni",Salas novads
Jēkabpils, LV-5201
Latvia

Omniva - Jēkabpils T/C Sēlijas pick up point, phone - +37126179973

Please be so kind and inform us about your order return to our e-mail:
info@idyllo.lv